TheDraftRack ("we," "our," or "us") is committed to protecting the privacy of our customers and users of our website ("Site"). This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using our Site, you agree to this Policy. If you do not agree with our policies and practices, you should not use our Site.
Information We Collect
We collect personal information about you when you voluntarily provide it to us, such as when you submit a contact form, request a quote, or sign up for our newsletter. The personal information we collect may include your name, email address, phone number, and company name.
We also collect non-personal information about your use of our Site through cookies and other tracking technologies. This may include your IP address, browser type, operating system, and other technical information.
Legal Basis for Processing Personal Data
We process your personal data based on the following legal bases:
- Performance of a contract: We process your personal data to perform our contract with you to provide you with CAD drafting services.
- Legitimate interests: We process your personal data to pursue our legitimate interests, such as improving our services and marketing our services to you.
- Consent: We will obtain your consent before processing your personal data for certain purposes, such as sending you marketing communications.
Use of Your Information
We may use your personal information to respond to your inquiries, provide you with services, and send you marketing communications. We may also use your non-personal information for statistical purposes and to improve our Site and services.
We will not sell, rent, or lease your personal information to third parties. However, we may share your personal information with our affiliates, partners, and service providers who assist us in providing services to you.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect non-personal information about your use of our Site. Cookies are small data files that are placed on your computer or mobile device when you visit our Site. They enable us to remember your preferences, track your activities on our Site, and provide you with a better user experience.
You can disable cookies through your browser settings, but please note that certain features of our Site may not be available if you do so.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the Internet or electronic storage system can be guaranteed to be 100% secure.
Children's Privacy
Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If we learn that we have collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible.
Your Rights
Under the GDPR, you have certain rights regarding your personal data, including:
- Right of access: You have the right to obtain a copy of your personal data.
- Right to rectification: You have the right to have inaccurate personal data corrected.
- Right to erasure: You have the right to have your personal data deleted in certain circumstances.
- Right to restrict processing: You have the right to restrict the processing of your personal data in certain circumstances.
- Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.
- Right to object: You have the right to object to the processing of your personal data in certain circumstances, such as if the processing is based on legitimate interests or for direct marketing purposes.
- Right to withdraw consent: If we process your personal data based on your consent, you have the right to withdraw your consent at any time.
- Right to lodge a complaint: If you believe that we have not complied with your rights under the GDPR, you have the right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request as soon as possible and no later than one month from the date of receipt of the request.
International Transfers
We may transfer your personal information to our affiliates, partners, and service providers located outside the European Economic Area (EEA) for the purposes set out in this Policy. If we do so, we will ensure that your personal information is protected by appropriate safeguards, such as standard contractual clauses.
Changes to this Policy
We may update this Policy from time to time by posting a new version on our Site. You should check this page regularly to ensure that you are aware of any changes. Your continued use of our Site after we make any changes to this Policy will constitute your acceptance of such changes.
Contact Us
If you have any questions or concerns about this Policy or our privacy practices, please contact us at info@thedraftrack.com. (www.thedraftrack.com)
